The Fund Office is aware that there is an issue with providers being able to verify a member’s Cigna eligibility. We are working with Cigna to correct this issue.
In the meantime, if you are seeking medical treatment and your provider is unable to verify coverage through its system, your provider may use any or all of the following alternatives:
- Go to the Fund’s provider portal at members.mlbf.org
- Go to Cigna’s provider portal at Cignaforhcp.cigna.com
- Call the provider help line – 877-505-5871. This line will also be available over the weekend.
The above options are for your provider. If you have questions, you may call the Fund office at 800-342-3792 extension 201.
The Trustees and Fund Office regret any disruption this may cause and are committed to ensuring you receive medical care when it is needed.